Feel Good Suffolk AI and Digital Offer Development
Buyer: Suffolk County Council
- Published
- 27 July 2026
- Estimated value
- £169,500
- Place of performance
- UKH14
- Lots
- 1
- Notice number
- 070741-2026
- Reference
- ocds-h6vhtk-06d42e
- Official source
- Official source
CPV codes
- 72000000IT services: consulting, software development, Internet and support
Description
Suffolk County Council (Public Health and Communities) is undertaking soft market testing to inform a potential future procurement of an AI-enabled digital solution to support the Feel Good Suffolk (FGS) service. FGS is a lifestyle service supporting residents to stop smoking, manage a healthy weight and increase physical activity. The current digital offer is primarily static and does not provide personalised, adaptive support to users. The Council is exploring opportunities to enhance the digital front door through the introduction of an AI-enabled solution which may include: • A chatbot embedded within the existing FGS website to support user navigation, provide evidence-based information and improve access to services • AI-driven functionality to support pathway personalisation, including predicting user engagement, adherence and outcomes • Ongoing digital support to maintain behaviour change through tailored follow-up, prompts and engagement tools The proposed solution should support improved user engagement, provide personalised and accessible support, generate data-driven insights and align with relevant data protection, safeguarding and ethical AI requirements. This soft…
Official publications
- FTS · 070741-2026 · 27 July 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £169,500.
- Who is the buyer of this tender?
- The contracting authority is Suffolk County Council (United Kingdom).
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- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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