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Prior notice United Kingdom Services

Factoring Software System

Buyer: The Wheatley Housing Group Limited

Published
5 July 2024
Estimated value
£400,000
Place of performance
UKM82
Lots
1
Notice number
020652-2024
Reference
ocds-h6vhtk-047b3b
Official source
Official source

Description

Factoring (Property Management) is an important business function to the Group, and it recognises a need to: -Have a system that can accurately apportion factoring costs, manage the billing and payment of invoices. Including the ability to invoice customers electronically by email or via their online account. -Have a system that can support our debt recovery activities, including the holding of payment arrangements, the application of late payment fees and holding of any documentation relating to court proceedings. -Manage the recharge of buildings insurance and the issue of related documents. -Manage direct debit payments and allow customers to set this up electronically via their online account. -Manage the process of property sales, including solicitors’ letters and apportionment of charges based on date of sale/purchase. -Produce accurate and relevant reports on financial, repairs and customer activity. -Record all customer engagement by phone, email, letter and via online accounts (e.g. webchat) -Hold templates for customer communication, e.g. invoice, letters, and account statements. -Manage our repairs activity throughout the process of customer reporting a repair to the rec…

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £400,000.
Who is the buyer of this tender?
The contracting authority is The Wheatley Housing Group Limited (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.