External Call Handling Service
Buyer: Halton Housing
- Published
- 3 August 2026
- Place of performance
- UKD
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 073318-2026
- Reference
- ocds-h6vhtk-065f52
- Official source
- Official source
CPV codes
- 79512000Call centre
Description
Halton Housing sought bids for a qualified and experienced service provider to provide an external telephone call handling service, for calls received from HH tenants and customers. The previous iteration of this contract started as an out of hours call handling service only, but this requirement has grown to include notable in-hours support.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| SPS Doorguard Ltd | — | — |
Official publications
- FTS · 073318-2026 · 3 August 2026
Other tenders from Halton Housing
- Cirrus Consortium Waste Framework 2026
- Mobile Communication Services
- Waste Management Service
- Development Agreement: Millstream Meadows
- Halton Housing, TCI April 2026
- Halton Housing Fire Safety Equipment Servicing and Maintenance
- Lifts Servicing and Maintenance
- Housing Services Digital Platform
- Asbestos Removal and Remedial Works
- Cirrus Consortium Agency Labour and Recruitment Services Framework 2022
Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Halton Housing (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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