Extension - Patient & Healthcare Communications & Related IT Services
Buyer: NHS Commercial Solutions
- Published
- 1 September 2025
- Estimated value
- £105,000,000
- Place of performance
- UK
- Procedure
- Restricted procedure
- Notice number
- 052965-2025
- Reference
- ocds-h6vhtk-058ad3
- Official source
- Official source
CPV codes
- 48512000Interactive voice response software package
- 48515000Video conferencing software package
- 64200000Telecommunications services
- 64210000Telephone and data transmission services
- 64216120Electronic mail services
- 79512000Call centre
- 32000000Radio, television, communication, telecommunication and related equipment
- 32320000Television and audio-visual equipment
Description
This Contract Award is published following a successful completion of 10 days for the Voluntary Ex-Ante Transparency Notice. The details of the notice are - F15: Voluntary ex ante transparency notice Notice identifier: 2025/S 000-049963 Procurement identifier (OCID): ocds-h6vhtk-058ad3 Published 19 August 2025, 5:20pm The details of the Framework Agreement are provided below. NHS Commercial Solutions awarded this Framework Agreement following a procurement using the Restricted Procedure as directed by the Public Contracts Regulations 2015 (as amended), in which NHS Commercial Solutions placed a notice to establish a multiple supplier framework (ref: 2020/S145-358199). Multiple suppliers were successful in each lot and have been appointed to the Framework, which has been let for four years. The Framework has been structured to incorporate ten lots of which seven were awarded. These are: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In Management System Lot 5: Apps Development Services Lot 6: Social Marketing Services – Not awarded Lot 7: Video Conferencing System Lot 8: In-Patien…
Lots (7)
| Lot | Description | CPV code | Amount |
|---|---|---|---|
| 1 | Patient Messaging Services | 48512000 Interactive voice response software package | — |
| 2 | Medical Messaging Application (Pager Replacement) | 32000000 Radio, television, communication, telecommunication and related equipment | — |
| 3 | Kiosk Display (Digital Signage) | 30200000 Computer equipment and supplies | — |
| 4 | Patient Check-In Management System | 48512000 Interactive voice response software package | — |
| 5 | App Development Services | 48000000 Software package and information systems | — |
| 6 | Video Conferencing System | 32232000 Video-conferencing equipment | — |
| 7 | Bespoke Services | 72000000 IT services: consulting, software development, Internet and support | — |
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Softcat plc | — | — |
| Exponential-e Limited | — | — |
| Hospital Services Limited | — | — |
| Insight Direct (UK) Ltd | — | — |
| BTS Holdings plc | — | — |
| Hospital Services Limited | — | — |
| Insight Direct (UK) Ltd | — | — |
| Intouch with Health Ltd | — | — |
| Netcall Technology Limited | — | — |
| ZIVVER B.V. Laren, | — | — |
Official publications
- FTS · 052965-2025 · 1 September 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £105,000,000.
- Who is the buyer of this tender?
- The contracting authority is NHS Commercial Solutions (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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