Enterprise Service Desk Solution

Published

17 July 2026

Estimated value

£300,000

Place of performance

UK

Lots

1

Notice number

067812-2026

Reference

ocds-h6vhtk-06cddd

Official source

Official source

CPV codes

• 72611000Technical computer support services
• 72253000Helpdesk and support services
• 72253100Helpdesk services
• 72253200Systems support services
• 72700000Computer network services

Description

We're a multi-academy trust of 45 academies and over 5000 staff wanting one service desk not just for IT, but for support requests, casework and compliance. Show us your vision for that - what does a trust-wide service desk look like at its best? Please complete and submit the attached questionnaire (please note there are 2 tabs to complete) via OAT's tendering system (https://info.mercell.com/en/login/). OAT reserves the right to request a future clarification presentation, if required. Interested parties should note that if clarification presentations are required, these are likely to take place during w/c 3 August 2026. Such meetings will be recorded for future reference.

Official publications

• FTS · 067812-2026 · 17 July 2026

Other tenders from Ormiston Academies Trust (OAT)

• Preliminary Market Engagement (PME) - Integrated HR and payroll system · 27 April 2026

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Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is £300,000.

Who is the buyer of this tender?

The contracting authority is Ormiston Academies Trust (OAT) (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.