Enterprise IT Service Desk (RFI)
Buyer: Ministry of Defence
- Published
- 12 August 2025
- Estimated value
- £140,000,000
- Lots
- 1
- Notice number
- 047866-2025
- Reference
- ocds-h6vhtk-04ea80
- Official source
- Official source
CPV codes
- 72222300Information technology services
- 72253100Helpdesk services
- 72253200Systems support services
- 79512000Call centre
Description
The current Enterprise IT Service Desk contract provides IT Service Desk services (described below) to circa 220,000 Authority users within the Official and Secret domains expires in June 2027. The Authority is looking to procure a new Enterprise IT Service Desk capability to provide continuity of these critical IT support services for Defence users from this date.
Official publications
- FTS · 047866-2025 · 12 August 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £140,000,000.
- Who is the buyer of this tender?
- The contracting authority is Ministry of Defence (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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