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Prior notice United Kingdom Services

Dorset Integrated Urgent Care Service (DIUCS)

Buyer: NHS DORSET INTEGRATED CARE BOARD

Published
14 May 2025
Place of performance
UKC
Lots
1
Notice number
021322-2025
Reference
ocds-h6vhtk-050c84
Official source
Official source

CPV codes

Description

NHS England mandated that every ICB have an Integrated Urgent Care Service and issued the 'Integrated Urgent Care Service Specification' in August in 2017. An updated service specification is due to be released in 2025. The market has seen significant change over the past decade driven by COVID-19, digital advances and greater patient choice. The NHS Long Term Plan outlined NHS 111 maintaining its place as the 'first line of defence' for the Urgent and Emergency Care (UEC) system. The core vision for the revised service is to build on the success of Dorset Integrated Urgent Care Service (DIUCS) in simplifying access for patients, meeting their needs and increasing the confidence that the public have in the service. Taking into consideration changes Nationally, including the introduction of guidance to develop a Care Coordination Hub, which could be the foundations of a revised specification due for release by NHS England. DIUCS provides a service to all 810,000 people registered with a Dorset GP Practice. The current service receives on average 30,738 calls a month and provides both call handler capability and a Clinical Assessment Service. Our longer-term aim for this service is t…

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Data collected from official public procurement sources. Amounts as published by the buyer.