Disrepair Works & Case Management Managed Service (DMS)
Buyer: London Borough of Lewisham
- Published
- 16 September 2026
- Estimated value
- £3,800,000
- Place of performance
- UKI44
- Lots
- 1
- Notice number
- 087703-2026
- Reference
- ocds-h6vhtk-06fb00
- Official source
- Official source
CPV codes
- 50000000Repair and maintenance services
- 71541000Construction project management services
- 45453100Refurbishment work
- 71315300Building surveying services
Description
The London Borough of Lewisham is seeking a consultant-led provider, or a consortium led by a professional services consultant, to manage a Disrepair Works & Case Management, Managed Service (DMS). The Council has duties as a social landlord under the Defective Premises Act 1972, section 11 of the Landlord and Tenant Act 1985, the Homes (Fitness for Human Habitation) Act 2018, the Housing Health and Safety Rating System (HHSRS) and Awaab's Law. In June 2025 the Council had just over 1,000 open housing disrepair claims, with approx. 35 new claims per month. Total HRA disrepair-related spend in 2025/26 was circa £8.5m, including legal fees, tenant compensation and works. Following an options appraisal, Mayor & Cabinet approved the procurement of a DMS as the fastest route to clearing the backlog. The ‘enhanced in-house’ option was subsequently tested and has stabilised the position (open claims in the 800–850 range since April 2026), but a sizeable backlog remains. The Council is engaging the market to gauge supplier capacity, experience and innovation ahead of formal tendering for a DMS supplier.
Official publications
- FTS · 087703-2026 · 16 September 2026
Other tenders from London Borough of Lewisham
- Waste Transfer Station
- Specialist Environmental Crime Detection and Enforcement Pilot (Fly-Tipping Detection)
- Dynamic Purchasing System (DPS) Software for Temporary Accommodation
- SMWP26 - Abbey Manor College John Evelyn Campus - Replacement Windows
- Lewisham Council Strategic Partnership Agreement
- Hard FM - Provision of Fire and Security Repair, Maintenance and Minor Works Service
- Mediation Service for Lewisham housing tenants and leaseholders
- Hard FM - Building Fabric Repairs, Maintenance and Minor works Contract - Corporate Estate
- Intensive Housing Advice and Support Service (IHASS)
- Home-Based Parenting Support including Raising Early Attainment in Literacy (REAL) Programme
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £3,800,000.
- Who is the buyer of this tender?
- The contracting authority is London Borough of Lewisham (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.