Digital Place for Local Public Services - Customer Experience Program

Published

6 August 2025

Estimated value

£900,000

Place of performance

UKD

Procedure

Direct award

Lots

1

Notice number

046650-2025

Reference

ocds-h6vhtk-0582c6

Official source

Official source

CPV codes

• 72000000IT services: consulting, software development, Internet and support

Description

3-year contract. The Council are seeking a Customer Experience Programme (CEP). The initiative aims to enhance service delivery, improve customer interactions, and achieve operational efficiencies.

Awards

Official publications

• FTS · 046650-2025 · 6 August 2025

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Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is £900,000.

Who is the buyer of this tender?

The contracting authority is Tameside Metropolitan Borough Council (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.