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Awarded United Kingdom Services

Digital Enhanced Housing Management

Buyer: Bromford

Published
28 March 2024
Estimated value
£6,224,480
Place of performance
UK
Procedure
Direct award
Lots
1
Notice number
010343-2024
Reference
ocds-h6vhtk-042af9
Official source
Official source

CPV codes

Description

As an organisation Bromford are committed to providing safe and secure homes for our tenants. This includes our most vulnerable tenants housed in our Bromford schemes. Bromford provides housing to older people and others with additional needs in both a specialist scheme-based setting and within its mainstream housing. A disproportionate lack of digital engagement and much greater levels of isolation within this group means they are one of the most difficult with whom to meet our own customer service aspirations and the expectations around two-way tenant engagement as set out by The Regulator of Social Housing. Altertacall already provide an analogue "OK each day" service to 1299 Bromford customers in our older people's housing, whereby customers check in each day to confirm they are not in need of assistance and positive contact is made if they fail to do so. The proposal is to upgrade this service to a digital option utilising a touchscreen device and roll it out to a further 1267 supported customers, as well as offering it to a further 508 general needs customers aged over 80 in the South Gloucestershire area. The contract will deliver the following: • The installation of a t…

Awards

Awarded toAmountDate
Alertacall Limited — —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £6,224,480.
Who is the buyer of this tender?
The contracting authority is Bromford (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.