Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associ
Buyer: Surrey & Boarders Partnership NHS on behalf of NHS Commercial Solutions
- Published
- 16 May 2025
- Submission deadline
- 3 December 2025
- Estimated value
- £400,000,000
- Procedure
- Open procedure
- Notice number
- 022400-2025
- Reference
- ocds-h6vhtk-05165a
- Official source
- Official source
CPV codes
- 72000000IT services: consulting, software development, Internet and support
- 48314000Voice recognition software package
- 32332100Dictating machines
- 32342450Voice recorders
- 32344110Voice-logging system
- 79551000Typing services
- 48311000Document management software package
- 48517000IT software package
Description
This is a replacement of the existing NHS England endorsed FWA. NHS England is heavily invested in initiatives that improve patient outcomes and relieving pressure on hospitals. There is a growing need for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription, and associated services in the NHS. These technologies offer significant benefits in terms of efficiency, accuracy, and reducing administrative burdens, which are crucial for an organization facing high demand and striving for digital transformation. The ongoing development of AI and cloud-based solutions will likely further enhance the capabilities and adoption of these services within the NHS. There will be continuous need for the service as Contracting Authorities are aligning with the NHSE initiative to push for digital tools, including transcription services, to help manage the high volume of documentation efficiently. The market is dynamic and there will be need for Contracting Authorities and service providers to align with the changing regulations. For the past 4 (four) years 14 Trusts procured the services captured under the proposed FWA amounted to £9,575,319.00. £2,235,563.00 from 8 Trusts went thro…
Lots (6)
| Lot | Description | CPV code | Amount |
|---|---|---|---|
| 1 | Lot 1: Products and/or Services Catalogue | 72000000 IT services: consulting, software development, Internet and support | £66,666,667 |
| 2 | Lot 2 Digital Dictation service solution with AI Technology | 79551000 Typing services | £66,666,667 |
| 3 | Lot 3 Digital Dictation service solution without AI Technology | 79551000 Typing services | £66,666,667 |
| 4 | Lot 4: Outsourced transcription service solution with AI Technology | 72317000 Data storage services | £66,666,667 |
| 5 | Lot 5 Outsourced transcription service solution without AI Technology | 79550000 Typing, word-processing and desktop publishing services | £66,666,667 |
| 6 | Lot 6: Managed service solution | 72300000 Data services | £66,666,667 |
Official publications
- FTS · 022400-2025 · 16 May 2025
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 3 December 2025. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £400,000,000.
- Who is the buyer of this tender?
- The contracting authority is Surrey & Boarders Partnership NHS on behalf of NHS Commercial Solutions (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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