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Awarded United Kingdom Services

Digital Delivery Partner

Buyer: HM Revenue & Customs

Published
16 October 2025
Estimated value
£14,000,000
Place of performance
UK
Procedure
Open procedure
Lots
1
Notice number
066027-2025
Reference
ocds-h6vhtk-0502e0
Official source
Official source

CPV codes

Description

To keep pace with evolving customer, societal and economic expectations, manage the growing tax gap, and modernise its workforce and technology to be future fit and continuously improve, HMRC must execute an ambitious transformation agenda. Delivery of our five-year transformation outcomes will be a complex and significant undertaking. This will necessitate a fundamental step change in how we run and change our services in order to transform across the entire organisation and increase our flexibility for the future. By 2029/30, our vision is to operate as a digital first tax and customs administration which enables individuals and businesses to get their tax right and have greater certainty over their tax obligations. To achieve this, we need to deliver a set of outcomes through our transformation portfolio that will modernise our technology estate and ensure our IT systems remain resilient and secure, enable 80%+ of all customer interaction to be digital, bring in £6.5bn additional tax revenue. This significant undertaking will require all parts of our organisation to be more innovative, bold and efficient in how we lead, deliver and embed change. We are looking for a strategic an…

Awards

Awarded toAmountDate
PUBLIC DIGITAL LIMITED — —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £14,000,000.
Who is the buyer of this tender?
The contracting authority is HM Revenue & Customs (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.