D365 Managed Services Tender
- Published
- 22 September 2026
- Estimated value
- £740,000
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 089849-2026
- Reference
- ocds-h6vhtk-069ad1
- Official source
- Official source
CPV codes
- 72610000Computer support services
Description
CPI are undergoing a digital transformation. Several of our processes, including Warehouse, Procurement, Finance, CRM, and HR are being enhanced and standardised in Microsoft Dynamics 365. This tender is to cover the provision of ongoing application support for these processes. The Contractor will be expected to work remotely and provide support during office hours. Any exceptions to this, where work will be required to take place outside of core hours (e.g. system upgrades) will be discussed and agreed upfront. The Contract will be for an initial 24 months, with the possibility of 2 x 12-month, extension periods which will be subject to satisfactory performance. Due to the types of partners and customers we work with there may be a possibility that Contractor staff accessing CPI systems and data will need to be vetted to a specific security level. The estimated budget for this contract is £185,000 for the first year, however the maximum value of this Contract will be £740,000 over the initial 24 months and possible extensions. The Contractor should note that these values are no guaranteed and are estimates.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| KERV DIGITAL LIMITED | £740,000 | 22 September 2026 |
Official publications
- FTS · 089849-2026 · 22 September 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £740,000.
- Who is the buyer of this tender?
- The contracting authority is CENTRE FOR PROCESS INNOVATION LIMITED (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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