Customer Sentiment Tracking
Buyer: ORDNANCE SURVEY LIMITED
- Published
- 25 July 2025
- Estimated value
- £625,850
- Place of performance
- UKJ32
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 043089-2025
- Reference
- ocds-h6vhtk-04e4ff
- Official source
- Official source
CPV codes
- 73110000Research services
Description
Ordnance Survey Ltd (OS) is Britain’s mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. Further information on us can be found on our website http://www.os.uk. OS is a private limited company (company registration number 09121572), and the entire share capital is owned by the Department for Science, Innovation and Technology. To help drive customer experience improvements on the customer moments that matter most, OS is seeking an innovative and technologically advanced supplier capable of providing a platform that can generate actionable insights about important aspects of the customer journey/experience.OS currently have a programme of transactional and relational surveys designed to capture key customer contact points and to understand our performance against our customer commitments of Value, Ease, Reliability and Quality. OS are seeking a suppli
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Kantar UK Limited | — | — |
Official publications
- FTS · 043089-2025 · 25 July 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £625,850.
- Who is the buyer of this tender?
- The contracting authority is ORDNANCE SURVEY LIMITED (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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