Customer Reward Solution
Buyer: Stonewater Limited
- Published
- 11 March 2026
- Place of performance
- UKG
- Lots
- 1
- Notice number
- 021689-2026
- Reference
- ocds-h6vhtk-0663c9
- Official source
- Official source
CPV codes
- 79342321Customer-loyalty programme
Description
Stonewater intends to procure a points‑based rewards platform to incentivise and reward positive customer behaviours, support channel shift, encourage engagement, and provide cost‑of‑living support. We would very much like to welcome your feedback to the below questions to assist us with refining our specification. Please see our Requirements Document Customer Rewards Platform document for more specific requirements via the Delta platform. Stonewater is one of the UK’s largest social housing providers, dedicated to creating places that people can truly call home. With 40,000 properties, we proudly serve more than 93,000 customers from diverse backgrounds across the country. At the core of our mission as a registered social landlord is the commitment to safe, affordable housing for people of all ages and backgrounds. Guided by our Vision - that everyone should have the opportunity to have a place that they can call home - we offer homes for rent, shared ownership, and purchase. Our specialised services include retirement and supported living schemes for older and vulnerable people, safe spaces for the LGBTQ+ community, domestic abuse refuges, and young people’s foyers. Our approa…
Official publications
- FTS · 021689-2026 · 11 March 2026
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Stonewater Limited (United Kingdom).
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