Customer Relationship and Case Management (CRCM) Solution
Reference ocds-h6vhtk-03d5c0 · The Riverside Group Ltd
Awarded to Homeless Link. Estimated value: £1,503,383.
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Amounts and figures
Description
The Riverside Group (TRG) are seeking to procure a strategic Customer Relationship and Case Management (CRCM) solution for use in effectively supporting operational delivery of care and support to customers nationwide.The procurement documentation provides details concerning:• The aims, objectives and expected benefits associated with the CRCM solution• The current state systems landscape in Riverside Care and Support (RCS)• A high-level target CRCM solution vision which includes:o Capabilities and processes it is expected that the CRCM solution will enable – see Document B: Appendix 1 Capability and Process Lifecycleo A comprehensive set of functional and non-functional requirements to include details of target CRCM solution users – see Document B: Appendix 2Please the procurement documentation available at https://in-tendhost.co.uk/theriversidegroup/aspx/Home
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Homeless Link | — | — |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 001066-2024 | 12 January 2024 |
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £1,503,383.
- Who is the buyer of this tender?
- The contracting authority is The Riverside Group Ltd (United Kingdom).
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- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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