Customer Journey Support
Buyer: Wolverhampton City Council
- Published
- 27 January 2026
- Estimated value
- £29,300
- Place of performance
- UKG
- Lots
- 1
- Notice number
- 006952-2026
- Reference
- ocds-h6vhtk-060f50
- Official source
- Official source
CPV codes
- 73000000Research and development services and related consultancy services
Description
The City of Wolverhampton Council's Green Cities and Circular economy service area is looking to procure an energy efficiency advice and customer journey delivery partner that are working within the domestic energy efficiency space to support the council on its Net Zero Neighbourhood Project in Graiseley, to provide customer journey support for their retrofit journey, and an array of energy efficiency advice and support to residents. We are seeking a supplier to: • Take part in community engagement events/run workshops to deliver community energy efficiency advice to enable behaviour change to reduce energy demand as a first step. • Create digital and/or physical energy efficiency toolkits to share with local communities. These toolkits will contain energy efficiency advice to support behaviour change amongst local stakeholders, information on external funding streams to support decarbonisation measures in the home, tariff switching support • Provide 1-2-1 Energy Efficiency and switching advice for up to 80 homes • Be a single point of contact for the customer liaising with other delivery partners to coordinate retrofit assessments, sensor installations, and benchmark data collecti…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| AGILITY ECO SERVICES LTD | — | — |
Official publications
- FTS · 006952-2026 · 27 January 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £29,300.
- Who is the buyer of this tender?
- The contracting authority is Wolverhampton City Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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