Customer Insight Tool
- Published
- 14 April 2025
- Place of performance
- UKC
- Lots
- 1
- Notice number
- 014984-2025
- Reference
- ocds-h6vhtk-050291
- Official source
- Official source
CPV codes
- 79300000Market and economic research; polling and statistics
Description
Together Housing Association Ltd (THA) are seeking to engage with suppliers in connection with services associated with the collection of customer insights which effectively capture customer satisfaction for services involving single or multiple transactions. Customer interactions are categorised into workflows, more details on the workflow can be found in the 'Expression of Interest (EOI) Questionnaire' At this stage, THA are keen to understand the current and upcoming solutions available in the market, as well as getting to know the supplier services, capabilities and experience in public sector tendering processes. To help inform THA, there is an EOI Questionnaire available for completion and return to THA by 16th May 2025. Suppliers wishing to view and complete the questionnaires should email 'thg.procurement@togetherhousing.co.uk' expressing their interest in this market engagement exercise. Please review the relevant questionnaires for more information
Official publications
- FTS · 014984-2025 · 14 April 2025
Other tenders from Together Housing Association Limited
- Provision of Concierge Security Services
- Installation of Ground Source Heat Pump at Ridgefoot
- Provision of Employers Agent Services for Pendleton Phases 2 and 4
- Provision of Fuel Card Solution
- Provision of BACS System
- Provision of the Installation of Air Source Heat Pumps and Insulation Measures Lancashire
- Provision of the Installation of Air Source Heat Pumps and Insulation Measures Yorkshire
- Employee Engagement Survey Platform
- Provision on Tenant Satisfaction Measures (TSM)
- Provision of Fuel Card Solution
Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Together Housing Association Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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