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Closed United Kingdom Services

Customer Experience Platform Technologies

Buyer: Gedling Borough Council

Published
5 November 2024
Submission deadline
10 December 2024
Place of performance
UKF1
Procedure
Open procedure
Notice number
035788-2024
Reference
ocds-h6vhtk-04b403
Official source
Official source

CPV codes

Description

Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services. There is no CRM in place currently and while the Council does have a website and in house forms solution, both of these existing solutions will be replaced as a result of this work.

Lots (3)

LotDescriptionCPV codeAmount
1 Customer Relationship Management System
UKF1
48445000 Customer Relation Management software package —
2 Content Management System
UKF1
48445000 Customer Relation Management software package —
3 Booking Solution
UKF1
48445000 Customer Relation Management software package —

Official publications

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 10 December 2024. Check the official source, as dates can be modified.
Who is the buyer of this tender?
The contracting authority is Gedling Borough Council (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.