Customer Engagement Platform (CEP) Framework

Published

29 September 2026

Notice number

091943-2026

Reference

ocds-h6vhtk-06eea6

Official source

Official source

CPV codes

• 72222300Information technology services

Description

Scottish Enterprise are putting place a framework for the provision of a customer engagement platform and associated implementation and professional services. The framework is being established to allow for named partner bodies to access the framework through their own call off. The framework will be awarded for the full scope outlined in the Invitation to Tender (ITT). The framework will be in place for 4 years and call-offs will not exceed 10 years in duration. At the same time Scottish Enterprise will award a call-off for their own specific requirements as outlined.

Official publications

• FTS · 091943-2026 · 29 September 2026

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Frequently asked questions

Who is the buyer of this tender?

The contracting authority is Scottish Enterprise (United Kingdom).

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