Customer Contact Centre
Buyer: Thameslink Southern Great Northern Limited (TSGN)
Awarded to CONCENTRIX TSC UK LTD.
1
Lots
Description
GTR is seeking to appoint a provider to deliver the contact help desk services. Provision of outsourced customer contact centre services. The service operates in a demand-led environment, with resource requirements varying in response to customer contact volumes, operational disruptions, service changes and other ad hoc or unplanned events.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| CONCENTRIX TSC UK LTD | — | 13 October 2026 |
Official publications
- FTS · 096345-2026 · 13 October 2026
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- Who is the buyer of this tender?
- The contracting authority is Thameslink Southern Great Northern Limited (TSGN) (United Kingdom).
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