Contact Centre Delivery

Published

15 August 2025

Estimated value

£63,934

Place of performance

UKG

Procedure

Direct award

Lots

1

Notice number

048970-2025

Reference

ocds-h6vhtk-05887d

Official source

Official source

CPV codes

• 48000000Software package and information systems

Description

West Midlands Combined Authority has awarded a contract to 8X8 for the delivery of WMCA's Cloud Contact Centre Platform via the Gcloud 13 platform. The contract is to run from June 2025 - June 2026.

Awards

Official publications

• FTS · 048970-2025 · 15 August 2025

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Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is £63,934.

Who is the buyer of this tender?

The contracting authority is West Midlands Combined Authority (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.