Contact Centre as a Service (CCaaS)
Buyer: INCOMMUNITIES LIMITED
- Published
- 31 July 2026
- Estimated value
- £300,000
- Place of performance
- UKE41
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 072522-2026
- Reference
- ocds-h6vhtk-06d861
- Official source
- Official source
Description
Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Alscient Limited | — | — |
Official publications
- FTS · 072522-2026 · 31 July 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £300,000.
- Who is the buyer of this tender?
- The contracting authority is INCOMMUNITIES LIMITED (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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