Complaint Handling System
Buyer: London Borough of Bromley
- Published
- 8 September 2026
- Estimated value
- £81,988
- Place of performance
- UKI61
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 084701-2026
- Reference
- ocds-h6vhtk-06f421
- Official source
- Official source
CPV codes
- 48000000Software package and information systems
Description
The Council requires a complaints management system to log, monitor and report on the complaints it receives, in accordance with its statutory duties. The system is also used for MP enquiries and could in due course also manage Member enquiries if the Council so wished.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| RESPOND GROUP LIMITED | — | — |
Official publications
- FTS · 084701-2026 · 8 September 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £81,988.
- Who is the buyer of this tender?
- The contracting authority is London Borough of Bromley (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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