Community Based Alternative Crisis Support Service
- Published
- 3 November 2025
- Estimated value
- £8,800,000
- Place of performance
- UKI32
- Procedure
- Open procedure
- Notice number
- 070548-2025
- Reference
- ocds-h6vhtk-055304
- Official source
- Official source
CPV codes
- 85312300Guidance and counselling services
- 85312320Counselling services
Description
Central North West London NHS Foundation Trust (CNWL) and West London NHS Trust (WLT) have completed a competitive process to identify an organisation who can co-produce six/eight community crisis alternative services, with our Experts by Experience (EBE) advisors, service users and carers, to be based in geographical locations across NW London boroughs. The service will be a non-clinical service which will offer an open access safe space and calm environment for people who are experiencing mental health distress, in crisis, or need mental health advice. Without requiring an appointment, the provision will offer drop-in support, a warm drink, a listening ear, practical assistance, and the ability to refer or direct individuals to additional services if needed. The services will provide immediate practical support to reduce mental health distress and guide those with complex or urgent needs to the appropriate urgent care services. They help individuals manage their distress, develop healthy coping strategies, and ultimately aim to instil hope, self-worth, and purpose. CNWL & WLT are committed to achieving the right balance of preventative community provision, access to home treatme…
Lots (2)
| Lot | Description | CPV code | Amount |
|---|---|---|---|
| 1 | Lot 1 | 85312300 Guidance and counselling services | — |
| 2 | Lot 2 | 85312300 Guidance and counselling services | — |
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Hestia Housing and Support | £8,800,000 | 3 November 2025 |
Official publications
- FTS · 070548-2025 · 3 November 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £8,800,000.
- Who is the buyer of this tender?
- The contracting authority is Central and North West London NHS Foundation Trust (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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