Community Based Alternative Crisis Support Service

Amounts and figures

Description

Central North West London NHS Foundation Trust (CNWL) and West London NHS Trust (WLT) have completed a competitive process to identify an organisation who can co-produce six/eight community crisis alternative services, with our Experts by Experience (EBE) advisors, service users and carers, to be based in geographical locations across NW London boroughs. The service will be a non-clinical service which will offer an open access safe space and calm environment for people who are experiencing mental health distress, in crisis, or need mental health advice. Without requiring an appointment, the provision will offer drop-in support, a warm drink, a listening ear, practical assistance, and the ability to refer or direct individuals to additional services if needed. The services will provide immediate practical support to reduce mental health distress and guide those with complex or urgent needs to the appropriate urgent care services. They help individuals manage their distress, develop healthy coping strategies, and ultimately aim to instil hope, self-worth, and purpose. CNWL & WLT are committed to achieving the right balance of preventative community provision, access to home treatme…

Lots (2)

Awards

Official publications

• Implementation of Travel Management
  Published: 5 November 2026
• Neighbourhood Mental Health Support Service
  Published: 3 November 2026
• Provision of a Stepdown Service with 24hrs Live in Support for Central and North West London NHS Foundation Trust
  Published: 20 October 2026
• Complex Emotional Needs for Adults Services
  Published: 11 August 2026
• Integrated Local Offer Services to Brent
  Published: 12 June 2026
• Physiotherapy Digital Triage
  Published: 24 April 2026
• Neurodevelopmental Disorder (ASD & ADHD) Assessments for CYP
  Published: 27 March 2026
• Online Therapy Services to Secondary Care
  Published: 27 March 2026
• Neurodevelopmental Disorder (ASD & ADHD) Assessments for CYP
  Published: 5 February 2026
• Hillingdon Retreat Crisis House
  Published: 18 December 2025

Previous and next from Central and North West London NHS Foundation Trust

• Provision of Child Protection Medical and Initial Health Assessment Service — 6 October 2025
• Step-Down Bed Service with Support Workers — 27 August 2025
• Adult ADHD Assessment and Treatment Services — 28 April 2025
• Community Based Alternative Crisis Support Service — 17 April 2025
• Adult ADHD Assessment and Treatment Services — 27 January 2025
• STEP DOWN BEDS & WORKERS — 17 January 2025

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Frequently asked questions

Who is the buyer of this tender?

The contracting authority is Central and North West London NHS Foundation Trust (United Kingdom).

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