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Closed United Kingdom Services

Combined Fleet and Station Presentation

Buyer: London North Eastern Railway Ltd.

Published
8 March 2024
Submission deadline
24 May 2024
Estimated value
£36,600,000
Place of performance
UK
Procedure
Restricted procedure
Lots
1
Notice number
007530-2024
Reference
ocds-h6vhtk-0425a4
Official source
Official source

Description

London North Eastern Railway Limited (LNER) are looking for a Perfect Presentation Partner to deliver station cleaning, train cleaning and in-service across our route to enhance our customer proposition. We want a supplier who can deliver on promises and put the heart into everyone’s journey, we are looking for a partner who can nail the basics using innovation and demonstrate a true open book approach for our business. LNER place a great deal of priority in the Customer Journey and the major part that not only LNER impact upon that but where our presentation partner will also have a key part to play in its delivery, management, and success. The presentation partner will be encouraged to play a leading part in this customer journey and identify where value can be added which will increase our customer experience London North Eastern Railway Limited (LNER) began operating on the 24th June 2018 as a publicly owned company. The East Coast Franchise has enjoyed a long history of being a highly successful long-distance operation, consistently outperforming industry average for customer satisfaction (92% compared to an average of 86% in the long-distance sector) LNER are an innovative an…

Official publications

Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 24 May 2024. Check the official source, as dates can be modified.
What is the estimated value of this tender?
The estimated value published by the buyer is £36,600,000.
Who is the buyer of this tender?
The contracting authority is London North Eastern Railway Ltd. (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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Data collected from official public procurement sources. Amounts as published by the buyer.