CH232464 OUT OF HOURS CALL CENTRE SERVICE

Published

5 April 2024

Submission deadline

19 April 2024

Estimated value

£7,000,000

Place of performance

UKI

Procedure

Restricted procedure

Lots

1

Notice number

011151-2024

Reference

ocds-h6vhtk-045011

Official source

Official source

CPV codes

• 64214200Telephone switchboard services
• 79311210Telephone survey services
• 79510000Telephone-answering services

Description

Ealing Council has worked with its partners to deliver quality and value in the context of its long standing outsourced contract for the provision of a high quality and value for money out of hours call handling shared service. High levels of quality are important for the current users of the arrangement and will be equally important for any potential new joiners. The current arrangement was procured by the London Borough of Ealing and is used by Ealing, Barnet, Homes for Haringey, Enfield, Barking and Dagenham and Hammersmith and Fulham Councils and Homes for Haringey.

Official publications

• FTS · 011151-2024 · 5 April 2024

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 19 April 2024. Check the official source, as dates can be modified.

What is the estimated value of this tender?

The estimated value published by the buyer is £7,000,000.

Who is the buyer of this tender?

The contracting authority is London Borough of Ealing (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.