Case Notes Transcription & Summarisation Tool
Reference ocds-h6vhtk-06cb5e · Essex County Council
Prior notice.
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Amounts and figures
Description
Essex County Council (ECC) is seeking to explore how artificial intelligence can support Adult Social Care practice by transcribing and summarising practitioner and resident conversations. The work forms part of ECC's wider Pioneering AI programme, established to identify safe, ethical, and effective use of AI across the organisation. ECC has previously undertaken a proof of concept for this requirement that responded to significant pressures within Adult Social Care, including rising demand, workforce shortages, increasing case complexity, and a high administrative burden associated with recording case notes, which reduces time available for direct work with residents. Wider Roll Out Project: A pilot has been undertaken as part of ECC's AI Transcription and Summarisation Proof of Concept to test the use of AI tools in supporting Adult Social Care practice by transcribing and summarising practitioner conversations. At this point, ECC aims through potential future procurement and strategic decision making to scale this capability across Adult Social Care, selecting an appropriate mix of specialist tools and Microsoft capabilities, to deliver improved efficiency, consistent high qu…
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 066461-2026 | 14 July 2026 |
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