Back Office Application Support and Modernisation
Buyer: Post Office Limited
- Published
- 30 April 2026
- Estimated value
- £45,000,000
- Place of performance
- UK
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 040050-2026
- Reference
- ocds-h6vhtk-0655a0
- Official source
- Official source
CPV codes
- 72000000IT services: consulting, software development, Internet and support
Description
The Back Office IT services contract covers the end-to-end hosting, operation and maintenance of Post Office Limited (POL) core applications and platforms (excluding the Horizon System and Services). This includes business-critical systems supporting finance and ERP, human resources, master and reference data, management information and reporting, integration services, and process automation. These workloads are primarily delivered from the cloud and include a mix of applications, data, integration, and platform services that collectively underpin POL's day-to-day operations. The service encompasses responsibility for the secure, resilient, and performant operation of the estate throughout the contract term. This includes the ongoing support of live production services, maintenance of legacy systems where required, operational monitoring, incident resolution, change and release activity, and business continuity arrangements. The service is designed to allow the Post Office to consume these capabilities as a managed outcome, without the need to directly operate or support the underlying applications or infrastructure. Alongside steady-state operations, the service includes working i…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| ACCENTURE (UK) LIMITED | — | — |
Official publications
- FTS · 040050-2026 · 30 April 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £45,000,000.
- Who is the buyer of this tender?
- The contracting authority is Post Office Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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