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Awarded United Kingdom Services

Administration and Resources for Department of Works and Pensions Initiatives

Buyer: Birmingham City Council

Published
19 December 2025
Estimated value
£1,746,520
Procedure
Open procedure
Lots
1
Notice number
085117-2025
Reference
ocds-h6vhtk-052566
Official source
Official source

CPV codes

Description

For the provision of administration and resources for Department of Work and Pensions initiatives. Council terms and conditions will be used. To provide the resource that is suitably skilled and experienced and available to deliver the services and provide support (including): • Administration of Housing Benefit and Council Tax support – Assessing and awarding Housing Benefit and Council Tax support for new applications and change of circumstances in line with the DWP Regulations and Local Authority Procedures. • Collection of overpaid Benefit – To recover Housing Benefit which has been overpaid and is recoverable, using the various methods available in line with the legislation. • Administration of Discretionary awards – to assess applications for a discretionary Housing award in line with the H.B and Universal credit guidelines. Resource to be called off by the Council as and when required The providers staff will be trained and provided access to the Council’s system, once NDAs are in place and security checks undertaken. The providers I.T. system needs to be compatible with Citrix Client being employed on their devices

Awards

Awarded toAmountDate
Capita Business Services Limited £1,746,520 19 December 2025

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £1,746,520.
Who is the buyer of this tender?
The contracting authority is Birmingham City Council (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.