24/7 Clinical Call Handling Services
- Published
- 2 July 2026
- Estimated value
- £661,136
- Place of performance
- UKC
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 062352-2026
- Reference
- ocds-h6vhtk-06c293
- Official source
- Official source
CPV codes
- 64216100Electronic message services
Description
The service comprises of a Citywide Messaging Service which provides a 24/7 call handling function to centrally collate, monitor, and direct messages and referrals, according to their urgency, to the Trust Integrated Multidisciplinary Community Teams (IMTs) that form part of the Adults & Community Division. The supplier take all messages for the members of the IMTs, follows a scheduled pathway of escalation as well as directing all referrals appropriately to the referral management centre or the multidisciplinary team allowing for immediate prioritisation, according to clinical need.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| East of England Ambulance Service NHS Trust | £661,136 | — |
Official publications
- FTS · 062352-2026 · 2 July 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £661,136.
- Who is the buyer of this tender?
- The contracting authority is Birmingham Community Healthcare NHS Foundation Trust (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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