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Awarded European Union Services

Upravljanje IT storitev

Buyer: UNIVERZITETNI KLINIČNI CENTER LJUBLJANA

Published
2 July 2024
Estimated value
€0
Place of performance
SI041
Procedure
Open procedure
Lots
1
Notice number
00391447-2024
Reference
2d08d024-609b-40d7-9dda-6870b6b8aa69
Official source
Official source

CPV codes

Description

Namen tega javnega naročila je : • zagotoviti naročniku UKC Ljubljana (v nadaljevanju: naročnik) kakovostno in učinkovito delovanje naročnikovega informacijskega sistema v segmentih in vsebinah, ki so opredeljene v nadaljevanju teh strokovnih zahtev, na način, ki bo končnim uporabnikom zagotavljal visoko razpoložljivost, varnost in podporo pri uporabi informacijskega sistema; • zagotoviti ustrezen centraliziran center za podporo uporabnikov, ki bo deloval na podlagi standardov najboljše prakse - podlaga za kakovostno upravljanje storitev je ITIL (IT Infrastructure Library) najmanj V3; • zagotoviti dokumentirano sledenje izvajanja IT storitev in poročanje, z uporabo ustrezne programske opreme, ki je potrjena za skladnost s priporočili ITIL-a najmanj V3 (PinkVerify™ 2011 Toolset);

Award criteria

Official publications

Other tenders from UNIVERZITETNI KLINIČNI CENTER LJUBLJANA

Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is €0.
Who is the buyer of this tender?
The contracting authority is UNIVERZITETNI KLINIČNI CENTER LJUBLJANA (European Union).
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Data collected from official public procurement sources. Amounts as published by the buyer.