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Upravljanje IT storitev

Buyer: UNIVERZITETNI KLINIČNI CENTER LJUBLJANA

Published
15 March 2024
Submission deadline
17 April 2024, 10:00
Place of performance
SI041
Procedure
Open procedure
Lots
1
Documents
1
Notice number
00159270-2024
Reference
2d08d024-609b-40d7-9dda-6870b6b8aa69
Official source
Official source

CPV codes

Description

Namen tega javnega naročila je : • zagotoviti naročniku UKC Ljubljana (v nadaljevanju: naročnik) kakovostno in učinkovito delovanje naročnikovega informacijskega sistema v segmentih in vsebinah, ki so opredeljene v nadaljevanju teh strokovnih zahtev, na način, ki bo končnim uporabnikom zagotavljal visoko razpoložljivost, varnost in podporo pri uporabi informacijskega sistema; • zagotoviti ustrezen centraliziran center za podporo uporabnikov, ki bo deloval na podlagi standardov najboljše prakse - podlaga za kakovostno upravljanje storitev je ITIL (IT Infrastructure Library) najmanj V3; • zagotoviti dokumentirano sledenje izvajanja IT storitev in poročanje, z uporabo ustrezne programske opreme, ki je potrjena za skladnost s priporočili ITIL-a najmanj V3 (PinkVerify™ 2011 Toolset);

Award criteria

Official publications

Other tenders from UNIVERZITETNI KLINIČNI CENTER LJUBLJANA

Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 17 April 2024, 10:00. Check the official source, as dates can be modified.
Who is the buyer of this tender?
The contracting authority is UNIVERZITETNI KLINIČNI CENTER LJUBLJANA (European Union).
How can I bid for public tenders in European Union?
Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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Data collected from official public procurement sources. Amounts as published by the buyer.