What is the estimated value of this tender?

The estimated value published by the buyer is 124,000,000 kr.

Who is the buyer of this tender?

The contracting authority is Inera AB (European Union).

Awarded European Union

Upphandling av kontaktcenter med tillhörande tjänster för 1177

Buyer: Inera AB

Open in El Vínculo

Published: 12 January 2026
Estimated value: 124,000,000 kr
Procedure: neg-w-call
Lots: 1
Notice number: 00018361-2026
Reference: e368f6f1-d17c-4053-baaa-5004d29d9b83
Official source: Official source

CPV codes

64200000Servicios de telecomunicaciones
32000000Equipos de radio, televisión, comunicaciones y telecomunicaciones y equipos conexos

Description

Denna upphandling omfattar kontaktcenter med tillhörande tjänster för 1177. Inera avser att teckna avtal med en leverantör för tillhandahållande av tjänsten. Tjänsten ska levereras som en SaaS tjänst där leverantören har ett helhetsansvar vilket innebär teknik, drift, underhåll, utveckling, support och kundkonfiguration.

Frequently asked questions

What is the estimated value of this tender?: The estimated value published by the buyer is 124,000,000 kr.
Who is the buyer of this tender?: The contracting authority is Inera AB (European Union).

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Data collected from official public procurement sources. Amounts as published by the buyer.