What is the estimated value of this tender?

The estimated value published by the buyer is €1,800,000.

Who is the buyer of this tender?

The contracting authority is Soluvia Energy Services GmbH (European Union).

Closed European Union

Unterstützung der telefonischen und schriftlichen Kundenkommunikation im Inbound mit vertrieblicher Ausrichtung

Buyer: Soluvia Energy Services GmbH

Open in El Vínculo

Published: 19 February 2024
Estimated value: €1,800,000
Place of performance: DE713
Procedure: neg-w-call
Lots: 1
Notice number: 00103222-2024
Reference: fa7532fe-981b-4ae4-8ca3-e750823d6a89
Official source: Official source

CPV codes

79512000Centro de llamadas
79511000Servicios de operador telefónico

Description

Die Soluvia Energy Services GmbH (im Folgenden "SES" genannt) möchte externe Dienstleistungen zur telefonischen und schriftlichen Kundenkommunikation (Callcenter, Kundenservice Center) beschaffen. Die SES arbeitet als Dienstleister für Vertriebs- und Netzmandanten im MVV Konzern (MVV Energie AG (MVV), Energieversorgung Offenbach (EVO) und Stadtwerke Kiel (SWK)). Sie betreut dabei ca. 1,8 Mio. Verträge mit Privat- und Geschäftskunden.

Frequently asked questions

What is the estimated value of this tender?: The estimated value published by the buyer is €1,800,000.
Who is the buyer of this tender?: The contracting authority is Soluvia Energy Services GmbH (European Union).

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Data collected from official public procurement sources. Amounts as published by the buyer.