Rahmenvertrag Front Desk
Buyer: BITMARCK Holding GmbH
- Published
- 13 August 2025
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 00531164-2025
- Reference
- e2e6f9bd-3888-4bb8-b26b-fa810c3bf6bd
- Official source
- Official source
CPV codes
- 79512000Centro de llamadas
- 79511000Servicios de operador telefónico
- 79000000Servicios a empresas: legislación, mercadotecnia, asesoría, selección de personal, imprenta y seguridad
- 72253000Servicios de unidad de asistencia y de apoyo
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
Description
Gegenstand des ausgeschriebenen Rahmvertrags sind Dienstleistungen des Auftragnehmers zur Erstkontakt-Endanwenderbetreuung (Front Desk) sowie damit zusammenhängende Dienstleistungen zur Transition und Migration.
Award criteria
- Price — Der Preis wird zu 50 % gewichtet.
- Quality — Die Qualität 50 % wird zu 50 % gewichtet.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Akkodis Germany IT Services GmbH | — | — |
Official publications
- TED · 00531164-2025 · 13 August 2025
- OJS · 154/2025 · 13 August 2025
Other tenders from BITMARCK Holding GmbH
Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is BITMARCK Holding GmbH (European Union).
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