Procurement of a Service Management System
Buyer: Vestland fylkeskommune
- Published
- 2 September 2024
- Estimated value
- 6,000,000 kr
- Place of performance
- NO0A2
- Procedure
- Negotiated procedure
- Lots
- 1
- Notice number
- 00523273-2024
- Reference
- 1ed21fb2-2df8-4b8c-a983-dbc290fb6a11
- Official source
- Official source
CPV codes
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
- 48000000Paquetes de software y sistemas de información
- 72250000Servicios de sistemas y apoyo
- 72253000Servicios de unidad de asistencia y de apoyo
Description
The aim of this procurement is to enter into an agreement for the purchase, operation and maintenance of a Service Management System for the contracting authority. This system shall be in place in order to make the work processes more efficient and in relation to the contracting authority ́s additions, pupils/students and other user groups.
Award criteria
- Price — Price •Software • Implementation services • Maintenance • Hourly rates Documentation Completed Annex 6B - Price Form.
- Quality — Quality Sub-criteria: 1. General requirements (2%) The general requirements shall cover general information about the system that will be in place and get information on the interface. The…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| TOPdesk Norge | — | — |
| INLEAD AS | — | — |
| Sense Data as | — | — |
Official publications
- TED · 00523273-2024 · 2 September 2024
- OJS · 170/2024 · 2 September 2024
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is 6,000,000 kr.
- Who is the buyer of this tender?
- The contracting authority is Vestland fylkeskommune (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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