One Application Model
Buyer: Kansaneläkelaitos
- Published
- 17 April 2024
- Procedure
- Negotiated procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 00228012-2024
- Reference
- 2aa4684d-f6c4-4308-9861-fad2e7c0b248
- Official source
- Official source
CPV codes
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
- 48000000Paquetes de software y sistemas de información
- 72600000Servicios de apoyo informático y de consultoría
Description
Kansaneläkelaitos (Kela) invites candidates to a Competitive dialogue for the procurement of a new One Application Model, including technical systems and systems integration services required for implementation as well as other services in accordance with the description of the procurement as further defined on Annex 1 "Description of the procurement". Candidates are expected to have a track record of delivering similar systems to description of the procurement, where the offered system based on COTS (Commercial Off-The-Self) technology has been implemented. The procurement process will be carried out as a Competitive dialogue (negotiated procedure) with pre-qualification of candidates pursuant to the Public Procurement and Concessions Act (1397/2016, Public Procurement Act). Kela aims to refine and enhance its customer service and benefits transaction processes. The overarching goal of this procurement is to secure a strategic transformation and development partner(s) to establish a One Application Model. This initiative is driven by Kela's customer-centric vision, aiming to deliver smoother, more efficient customer interactions and improve the overall customer experience. This…
Award criteria
- Price — The weight of the price is 20 - 40. The numerical value 40 stated below is the highest possible value of the weight value mentioned above.
- Quality — The weight of the quality is 60 - 80. Quality is divided into more specific categories, which will be further described to the final Invitation to tender. The numerical value 80 stated below is the…
Official publications
- TED · 00228012-2024 · 17 April 2024
- OJS · 76/2024 · 17 April 2024
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Kansaneläkelaitos (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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