Mise en œuvre d'une application Customer Care incluant la maintenance corrective, préventive et évolutive des applications CRM Dynamics existantes. Cette application est utilisée pour le service client externe, ainsi que pour le service interne des employés.
Buyer: Infrabel nv
- Published
- 14 August 2025
- Place of performance
- BEZZZ
- Procedure
- Negotiated procedure
- Lots
- 1
- Notice number
- 00532082-2025
- Reference
- 59021f5b-f10e-4040-a53a-35c9d89f946a
- Official source
- Official source
CPV codes
- 72210000Servicios de programación de paquetes de software
Description
Mise en œuvre d'une application Customer Care incluant la maintenance corrective, préventive et évolutive des applications CRM Dynamics existantes. Cette application est utilisée pour le service client externe, ainsi que pour le service interne des employés.
Award criteria
- Price — Zal worden bepaald in de opdrachtdocumenten
- Quality — Zal worden bepaald in de opdrachtdocumenten
Awards
| Awarded to | Amount | Date |
|---|---|---|
| BUSINESS ELEMENTS BELGIUM | €1,402,080 | — |
Official publications
- TED · 00532082-2025 · 14 August 2025
- OJS · 155/2025 · 14 August 2025
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Infrabel nv (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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