Microsoft Unified Support
Buyer: Danmarks Tekniske Universitet - DTU
- Published
- 3 December 2025
- Place of performance
- Lyngby, DK012
- Procedure
- Negotiated procedure
- Lots
- 1
- Notice number
- 00803315-2025
- Reference
- b7dc1fbd-41b6-4f10-8506-0fd5dd2e0016
- Official source
- Official source
CPV codes
- 72250000Servicios de sistemas y apoyo
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
Description
DTU purchases a service support offering from Microsoft as supplemental support for the universities' licens procurement. DTU purchase Microsoft license through an EES agreement (tender via a mini-tender under SKI 02.06/2 - Statens og Kommunernes Indkøbsservice A/S), and this agreement provides both prices and terms that are highly favourable for the customers. SKI is a Danish public procurement service, that establish solutions and agreements with in the public sector. However, the agreement (SKI 02.06/2) does not include professional support, making it necessary for DTU to purchase this support through a separate agreement alongside the main license agreement (EES) in order to ensure continuity and support for the use of the products. Microsoft Unified Support offers a comprehensive support system designed to help their customers to maximize their investment in Microsofts licenses. DTU needs the Unified agreement due to the following specifications: Reactive support, proactive support, advisory services, risk assessment and crisis management directly from the professional teams within Microsoft's internal organization.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Microsoft Danmark ApS | 2,020,500 kr | — |
Official publications
- TED · 00803315-2025 · 3 December 2025
- OJS · 233/2025 · 3 December 2025
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Danmarks Tekniske Universitet - DTU (European Union).
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