Market consultation CRM
Buyer: TenneT TSO B.V.
- Published
- 11 May 2026
- Estimated value
- €0
- Lots
- 1
- Notice number
- 00320711-2026
- Official source
- Official source
CPV codes
- 72250000Servicios de sistemas y apoyo
- 48445000Paquetes de software de gestión de relaciones con el consumidor
- 72227000Servicios de consultoría en integración de software
- 72267100Mantenimiento de software de tecnología de la información
Description
OneCRM NL is TenneT’s consolidated Microsoft Dynamics 365 platform for relationship and stake holder management in the Netherlands. The platform supports multiple business units, including CMN (Customer and Markets), SOM (Strategisch Omgevingsmanagement), REM (Real Estate Manage ment), SOP, PPN, LON and PCN, all operating within a single, integrated and governed Dynamics 365 environment. The solution serves as a shared platform for storing, maintaining and managing customer and stake holder information. It supports business unit- specific processes through configuration and role based access enabling both standardization and flexibility. OneCRM NL enables a centralized and con sistent view of stakeholders, interactions and related data, while allowing tailored usage aligned with the needs of individual departments. The platform is operated as part of the Microsoft Power Platform and follows standardized govern ance, data models and Application Lifecycle Management (ALM) practices. This ensures data qual ity, scalability and controlled extensibility across all participating business units.
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €0.
- Who is the buyer of this tender?
- The contracting authority is TenneT TSO B.V. (European Union).
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