Framework agreement for receivable services.
Buyer: INNOVASJON NORGE
- Published
- 5 November 2024
- Procedure
- Negotiated procedure
- Lots
- 1
- Notice number
- 00671424-2024
- Reference
- 8993e919-8806-40d1-bb6f-8597e10a1594
- Official source
- Official source
CPV codes
- 79940000Servicios de agencias de recaudación de fondos
Description
The aim of the procurement is to cover the contracting authority ́s need for receivable services and associated assignments. A significant part of Innovation Norway's business area consists of lending activities. In 2022 the company had a loan portfolio of approx. 10,000 loans. Parts of the portfolio will be subject to breaches, brief or persistent. Between 200 and 250 cases are sent annually to debt collection. The cases are to be sent to a debt collection agency after the second reminder/debt collection notice. It is left to the debt collection provider to continue the receivable work. It shall be possible to report the loan well by the customer paying himself up-to-date. There will also be some other types of cases such as collecting grants and commissions for guarantees, bankruptcy proceedings, etc., innovation Norway care about having a good relationship with its customers. We therefore emphasise that good debt collection practice is emphasised in the case handling. The administration of voluntary repayment schemes with surety is also included in the assignment. Need for assistance with realisation or securing the mortgage can also be relevant in some cases. Long term monitor…
Award criteria
- Cost
- Quality
Awards
| Awarded to | Amount | Date |
|---|---|---|
| ZOLVA AS | — | — |
Official publications
- TED · 00671424-2024 · 5 November 2024
- OJS · 215/2024 · 5 November 2024
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is INNOVASJON NORGE (European Union).
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