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Direct award European Union Services

Fleet Services Contract Renewal

Buyer: Danmarks Tekniske Universitet - DTU

Published
3 May 2024
Place of performance
Kgs. Lyngby, DK012
Procedure
Negotiated procedure
Lots
1
Notice number
00263138-2024
Reference
6bfb06ea-9e5a-40b9-a5ba-398b58a27089
Official source
Official source

CPV codes

Description

Service contract renewal for the fleet of electron microscopes in DTU Nanolab – Characterization. The contract is a renewal of the service contract for the next three years. The contract covers the following microscopes: Quanta 250 FEG, Quanta 200 FEG, Nova NanoSEM 600, Helios Nanolab, Helios 5 Hydra UX, Tec-nai G2 20 S-Twin, Titan 80-300 and Spectra Ultra. The offered service contract (called: Preferred) offers 48h targeted on-site response and includes labor, travel and expenses, certified spare parts, FEG Tip replacement (when applicable), annual preventative maintenance, telephone support, re-mote access (RAPID) and software updates. Additionally for the Helios 5 Hydra UX and Spectra Ultra, which are currently still under warranty, FEI Europe B.V. Branch Denmark offers online services like remote system monitoring/connectred care portal and quarterly review meetings and an associated customer success manager.

Awards

Awarded toAmountDate
FEI Europe B.V. Branch Denmark

Official publications

Other tenders from Danmarks Tekniske Universitet - DTU

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Data collected from official public procurement sources. Amounts as published by the buyer.