Externalisation partielle du centre d'appel
Buyer: COMITE GESTION OEUVRES SOC ETS HOSPIT PU
- Published
- 11 July 2025
- Place of performance
- Paris, FR101
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 00454801-2025
- Reference
- 85cf3e66-0146-43d1-8e15-48f1b9b6e1a2
- Official source
- Official source
CPV codes
- 79512000Centro de llamadas
Description
Le marché vise à sélectionner un prestataire qui prendra en charge les appels et le traitement des mails, en complément du travail effectué par les salariés du C.G.O.S.
Award criteria
- Price — 30 points
- Quality — 70 points
Awards
| Awarded to | Amount | Date |
|---|---|---|
| WEBHELP SAS | €3,995,512 | — |
Official publications
- TED · 00454801-2025 · 11 July 2025
- OJS · 131/2025 · 11 July 2025
Other tenders from COMITE GESTION OEUVRES SOC ETS HOSPIT PU
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- Titres CESU multiservices
- AMO Travaux nouveau siège
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- Fourniture de titres multi-enseignes aux nouveaux affiliés de la Complémentaire Retraite des Hospitaliers C.G.O.S.
- Commissariat aux comptes
- Fourniture et livraison de cartes déjeuner
Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is COMITE GESTION OEUVRES SOC ETS HOSPIT PU (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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