Eepos program - Technology platform and services
Buyer: Kansaneläkelaitos
- Published
- 9 September 2025
- Estimated value
- €589,000,000
- Procedure
- Negotiated procedure
- Lots
- 1
- Notice number
- 00586944-2025
- Reference
- b42f3162-0a8f-47ce-9fe5-2c7edf1df3d1
- Official source
- Official source
CPV codes
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
- 48000000Paquetes de software y sistemas de información
- 72210000Servicios de programación de paquetes de software
- 72300000Servicios relacionados con datos
- 72600000Servicios de apoyo informático y de consultoría
Description
The procurement scope covers both technologies and services renewing the platforms and information systems for Kela´s benefits and claim handling. Technology scope includes benefits management solution that fulfills functional scope requirements, potentially consisting of multiple technical platforms/systems with their license/subscription services and associated and complementary product development (including new versions). The technology services and capabilities include: • Customer experience • Core (benefits management) • Data • Integration • Operational enablers Functional scope includes Kela’s customer centric target state end-to-end, or “from need to implementation” process for all benefits under Kela’s responsibility with respective use cases and supportive processes. The services scope contains implementation of technologies and functional scope within Eepos program. These services include needed program and project management, technical design for the implementation, quality assurance and testing, transformation program services for transformation program management, PMO function, design, procurement and vendor management, change management and architecture as wel…
Award criteria
- Price — Prices were evaluated as comparison prices.
- Quality — Points for the Solution evaluation were awarded based on the tenderer's Solution Description.
- Quality — Points for the Proof of Concept (PoC) evaluation were awarded on the tenderer's performed PoC.
- Quality — Points for People and key persons were awarded based on the interviews of tenderer's key persons.
- Quality — Points for Implementation Program plan evaluation were awarded based on the tenderer’s submitted Implementation Program plan.
- Quality — Points for Continuous Services Description were awarded based on the tenderer’s responses to MSO requirements.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| PricewaterhouseCoopers Business Services Srl | €589,000,000 | — |
Official publications
- TED · 00586944-2025 · 9 September 2025
- OJS · 172/2025 · 9 September 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €589,000,000.
- Who is the buyer of this tender?
- The contracting authority is Kansaneläkelaitos (European Union).
- How can I bid for public tenders in European Union?
- Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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