Customer System (CRM)

Published

23 December 2025

Estimated value

25,000,000 kr

Place of performance

NO092

Procedure

Negotiated procedure

Lots

1

Documents

1

Notice number

00859272-2025

Reference

6fbdce52-1bf5-47d6-a7c8-1b499745033c

Official source

Official source

CPV codes

• 72260000Servicios relacionados con el software
• 48000000Paquetes de software y sistemas de información
• 48219300Paquetes de software de administración
• 48400000Paquetes de software de transacciones comerciales y personales
• 48445000Paquetes de software de gestión de relaciones con el consumidor
• 48480000Paquetes de software de ventas, mercadotecnia e inteligencia empresarial
• 72410000Servicios de proveedor

Description

The main aim of this procurement is to have a new customer/business system (CRM) put into operation with all the necessary functionalities before the end of 2026. All interested tenderers can present a request for participation in this procedure. The contracting authority will evaluate the received requests for participation in the competition among all tenderers who are qualified to participate, and there can be a first reduction of the number of tenderers in this phase. It is decided in this competition that the contracting authority will invite 3 or 4 tenderers to submit a tender in the competition. See the tender documentation and the notice for further information.

Official publications

• TED · 00859272-2025 · 23 December 2025
• OJS · 247/2025 · 23 December 2025

Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is 25,000,000 kr.

Who is the buyer of this tender?

The contracting authority is Avfall Sør Holding AS (European Union).

How can I bid for public tenders in European Union?

Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.