CRM RTC Antwerpen

Published

1 July 2025

Submission deadline

1 August 2025, 12:00

Place of performance

BE211

Procedure

Other

Lots

1

Documents

1

Notice number

00423984-2025

Reference

24cba593-e267-47e9-8d92-223786c1696a

Official source

Official source

CPV codes

• 48445000Paquetes de software de gestión de relaciones con el consumidor

Description

RTC Antwerp currently has six employees, each responsible for specific areas of expertise. Based on these areas, they build their own networks and maintain contacts independently. Contact details are currently kept individually, often in Excel, Outlook, or other personal files. RTC Antwerp has a clear and functional website. Most contact data is collected via registration or request forms on the website. However, there is a strong internal need to manage this data in a structured and centralized way. In addition, RTC Antwerp observes that a lot of data circulates within the organization, often in a fragmented manner. Data must regularly be processed, copied, or manually counted multiple times—for instance, for reporting to authorities or subsidy providers, creating thematic contact lists, or sending newsletters. As a result, there is a growing need for a streamlined and efficient approach to managing contacts, registrations, material loans, and other data flows. RTC Antwerp is therefore seeking a stable and high-performing CRM system that is compatible with the existing website and capable of structurally supporting these needs. Project Goals Internal Processes RTC Antwerp aim…

Official publications

• TED · 00423984-2025 · 1 July 2025
• OJS · 123/2025 · 1 July 2025

Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 1 August 2025, 12:00. Check the official source, as dates can be modified.

Who is the buyer of this tender?

The contracting authority is Regionaal Technologisch Centrum Antwerpen (European Union).

How can I bid for public tenders in European Union?

Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.