81312979 - Support for improvements in consumer protection implementation in Cambodia
Buyer: Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
- Published
- 15 April 2025
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 00243555-2025
- Reference
- 3e8ff747-6f89-4d14-aaba-b00d922ff68e
- Official source
- Official source
CPV codes
- 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo
Description
Cambodia has made significant strides in establishing a consumer protection framework; with the establishment of the Law on Consumer Protection in 2019, alongside other relevant laws, such as e-commerce law (2019), competition law (2021), and food safety law (2022). The establishment of the Consumer Protection, Competition, and Fraud Repression Directorate-General (CCF) in 2020 under the Ministry of Commerce is a crucial step towards effective enforcement. CCF oversees the implementation of consumer protection laws, handling consumer complaints, and conducting market surveillance to ensure compliance. The National Consumer Protection Programme (NCPP) established in 2022 serves as the key legal and strategic document for all stakeholders to develop policies, action plans, and implementation mechanisms that adhere to the protection of consumer rights and interests. In addition, two consumer associations in food safety and health care sectors are to be established, pending their final registration formalities. However, challenges remain, particularly in the areas of law enforcement, consumer engagement, and business compliance. Weak enforcement is characterized by the lack of progre…
Award criteria
- Price — Zur Ermittlung des wirtschaftlichsten Bieters wird hier von der Vergabestelle die erreichte Gesamtpunktzahl nach preislicher Wertung eingetragen.
- Quality — Zur Ermittlung des wirtschaftlichsten Bieters wird hier von der Vergabestelle die erreichte Gesamtpunktzahl nach fachlicher Wertung eingetragen. Es werden nur Angebote mit einer fachlichen Bewertung…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| GOPA WORLDWIDE CONSULTANTS GMBH | €431,195 | — |
Official publications
- TED · 00243555-2025 · 15 April 2025
- OJS · 74/2025 · 15 April 2025
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