81312979 - Support for improvements in consumer protection implementation in Cambodia

Published

18 December 2024

Submission deadline

27 January 2025, 12:00

Procedure

Open procedure

Lots

1

Documents

1

Notice number

00777122-2024

Reference

3e8ff747-6f89-4d14-aaba-b00d922ff68e

Official source

Official source

CPV codes

• 72000000Servicios TI: consultoría, desarrollo de software, Internet y apoyo

Description

Cambodia has made significant strides in establishing a consumer protection framework; with the establishment of the Law on Consumer Protection in 2019, alongside other relevant laws, such as e-commerce law (2019), competition law (2021), and food safety law (2022). The establishment of the Consumer Protection, Competition, and Fraud Repression Directorate-General (CCF) in 2020 under the Ministry of Commerce is a crucial step towards effective enforcement. CCF oversees the implementation of consumer protection laws, handling consumer complaints, and conducting market surveillance to ensure compliance. The National Consumer Protection Programme (NCPP) established in 2022 serves as the key legal and strategic document for all stakeholders to develop policies, action plans, and implementation mechanisms that adhere to the protection of consumer rights and interests. In addition, two consumer associations in food safety and health care sectors are to be established, pending their final registration formalities. However, challenges remain, particularly in the areas of law enforcement, consumer engagement, and business compliance. Weak enforcement is characterized by the lack of progre…

Official publications

• TED · 00777122-2024 · 18 December 2024
• OJS · 246/2024 · 18 December 2024

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 27 January 2025, 12:00. Check the official source, as dates can be modified.

Who is the buyer of this tender?

The contracting authority is Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH (European Union).

How can I bid for public tenders in European Union?

Bids are submitted through the official procurement portal of European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.